Morales Morales, Jaime Josué, Eleazar González Álvarez, Nadia Aileen Valdez Acosta, and Jesús René Morales Morales. 2021. “Parameters of Service Quality and Its Relationship With Customer Satisfaction in Four-Star Accommodations in Mazatlan, Sinaloa, Mexico”. Inquietud Empresarial 21 (2):71-84. https://doi.org/10.19053/01211048.11962.