Morales Morales JJ, González Álvarez E, Valdez Acosta NA, Morales Morales JR. Parameters of service quality and its relationship with customer satisfaction in four-star accommodations in Mazatlan, Sinaloa, Mexico. RIEM [Internet]. 2021 Dec. 1 [cited 2024 Nov. 23];21(2):71-84. Available from: https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/11962