Inteligencia emocional y probabilidad de intervención en ciberacoso: el papel de la interacción emocional alumno-docente

Resumen
El presente estudio analiza la relación entre la Inteligencia Emocional (IE) de los docentes y su probabilidad de intervención en casos de ciberacoso, así como el papel mediador de la interacción emocional alumno-docente. Para ello, se realizó un estudio cuantitativo de corte transversal. Se administraron los instrumentos WLEIS, EFI y un ítem para valorar la probabilidad de intervención. La muestra se compone de 105 docentes, de los cuales un 55,2% eran mujeres, con edades comprendidas entre los 29 y 64 años (M = 47; DT = 8,46), de 16 centros educativos de Secundaria. Los resultados mostraron una relación positiva entre la IE y la probabilidad de intervención, además de una mediación total de esta relación por la interacción emocional alumno-docente. De esta manera, la IE se relaciona con una mayor probabilidad de intervención entre víctima y acosador, a través de la interacción centrada en las emociones entre docente y alumno.
Palabras clave
ciberacoso, docentes, inteligencia emocional, intervención
Biografía del autor/a
Claudia Fernández-Delgado
Graduada en Psicología, Facultad de Psicología y Logopedia, Universidad de Málaga.
María Teresa Chamizo-Nieto
Doctora en Psicología, Facultad de Psicología y Logopedia, Universidad de Málaga.
Lourdes Rey-Peña
Doctora en Psicología, Facultad de Psicología y Logopedia, Universidad de Málaga.
Citas
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