Business competitiveness model based on the value chain for the coking sector in Colombia
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Resumen
Este artículo tiene como propósito plantear un modelo de competitividad empresarial basado en la cadena de valor para el sector coquizador en Colombia que le permita su fomento y fortalecimiento. Se efectuó una revisión sistemática de literatura en las bases de datos Web of Science y Scopus, en el periodo 2017-2022, para establecer el corpus documental. Las categorías de análisis identificadas convergen en la competitividad basada en la cadena de valor, a partir de la cual se plantea un modelo que integra: la participación de actores sociales (gobierno, comunidad, academia, empresarios y gremio), actividades primarias, de apoyo y articulación, para mantener y mejorar la competitividad empresarial con una implicación directa en el sector coquizador. Se concluye que este modelo contribuye a la definición y direccionamiento de estrategias en la transformación del coque, generando condiciones de competitividad a partir de la satisfacción del cliente y el fortalecimiento del sector.
Palabras clave
cadena de valor, competitividad empresarial, partes interesadas, coque
Biografía del autor/a
Leidy Ximena Barrera-Rodríguez
Ingeniera Industrial, Estudiante de Maestría en Administración con énfasis en Innovación
Pedro Ignacio Moya-Espinosa
Administrador de Empresas, Doctor en Gestión
Nubia Consuelo Cortés-Rodríguez
Administradora Turística y Hotelera, Magíster en Administración de Empresas
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