Business competitiveness model based on the value chain for the coking sector in Colombia
Abstract
The aim of this paper is to propose a model of business competitiveness based on the value chain for the coking sector in Colombia that allows its promotion and strengthening. A systematic review of the literature in the Web of Science and Scopus databases, in the period 2012-2022, was carried out to establish the documentary corpus. The categories of analysis identified converge in the competitiveness based on the value chain from which a model is proposed to integrate: the participation of social actors (government, community, academy, businessmen and unions), primary activities, support and articulate to maintain and improve competitiveness business with direct involvement in the coking sector. As a conclusion, this model contributes to the definition and direction of strategies in the transformation of coke, generating conditions of competitiveness based on customer satisfaction and the strengthening of the sector.
Keywords
value chain, business competitiveness;, stakeholders, coke
Author Biography
Leidy Ximena Barrera-Rodríguez
Ingeniera Industrial, Estudiante de Maestría en Administración con énfasis en Innovación
Pedro Ignacio Moya-Espinosa
Administrador de Empresas, Doctor en Gestión
Nubia Consuelo Cortés-Rodríguez
Administradora Turística y Hotelera, Magíster en Administración de Empresas
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