Ir para o menu de navegação principal Ir para o conteúdo principal Ir para o rodapé

Um amigo é um tesouro: inteligência emocional, apoio social organizacional e engagement docente

Resumo

Esta pesquisa examina as relações entre inteligência emocional, apoio social organizacional de colegas e supervisores e engagement laboral numa mostra de 110 docentes espanhóis de primária e secundária. Os resultados mostraram que a inteligência emocional não se associou com os níveis de apoio social organizacional nem de colegas nem de supervisores. No entanto, tanto inteligência emocional como apoio organizacional de colegas e supervisores mostraram associações significativas e positivas com engagement docente. Ademais, as análises de moderação mostraram que os efeitos principais de inteligência emocional e apoio social de colegas — embora que não de supervisores — explicavam a variância dos níveis de engagement docente. Finalmente, a interação de ambos os recursos, pessoal — inteligência emocional — e trabalhista — apoio social tanto de colegas como de supervisores —, acrescentava variância incremental à explicação dos níveis de engagement. Em geral, nossos achados põem de manifesto que as administrações educativas deveriam dedicar esforços a desenhar programas de formação em inteligência emocional para os docentes e criar ambientes laborais que promovam condições laborais positivas e favoreçam o desenvolvimento de engagement entre os docentes.

Palavras-chave

inteligência emocional,, apoio social organizacional,, docentes,, engagement laboral

PDF (Español) HTML (Español) EPUB (Español) XML (Español)

Referências

Aguinis, H., Beaty, J., Boik, R., & Pierce, C. (2005). Effect size and power in assessing moderating effects of categorical variables using multiple regression: A 30-year review. Journal of Applied Psychology, 90(1), 94-107. https://doi.org/10.1037/0021-9010.90.1.94

Akhtar, R., Boustani, L., Tsivrikos, D., & Chamorro-Premuzic, T. (2015). The engageable personality: Personality and trait EI as predictors of work engagement. Personality and Individual Differences, 73, 44-49. https://doi.org/10.1016/j.paid.2014.08.040

Ashkanasy, N., & Dorris, A. (2017). Emotions in the Workplace. Annual Review of Organizational Psychology and Organizational Behavior, 4, 67-90. https://doi.org/https://doi.org/10.1146/annurev-orgpsych- 032516-113231

Bakker, A., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285. https://doi.org/10.1037/ocp0000056

Bakker, A., Demerouti, E., & Sanz-Vergel, A. (2014). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-031413-091235

Brackett, M., Rivers, S., & Salovey, P. (2011). Emotional intelligence: Implications for personal, social, academic, and workplace success. Social and Personality Psychology Compass, 5(1), 88-103. https://doi.org/10.1111/j.1751-9004.2010.00334.x

Côté, S. (2014). Emotional intelligence in organizations. Annual Review of Organizational Psychology and Organizational Behavior, 1, 459-488. https://doi.org/10.1146/annurev-orgpsych-031413-091233

Durán, A., Extremera, N., & Rey, L. (2004). Self-reported emotional intelligence, burnout and engagement among staff in services for people with intellectual disabilities. Psychological Reports, 95(2), 386-390. https://doi.org/10.2466/pr0.95.2.386-390

Extremera, N., Fernández-Berrocal, P., Mestre, J., & Guil, R. (2004). Medidas de evaluación de la inteligencia emocional. Revista Latinoamericana de Psicología, 36(2), 209-228.

Extremera, N., Mérida-López, S., Sánchez-Álvarez, N., & Quintana-Orts, C. (2018). How does emotional intelligence make one feel better at work? The mediational role of work engagement. International Journal of Environmental Research and Public Health, 15(9), 1909. https://doi.org/10.3390/ijerph15091909

Extremera, N., Rey, L., & Sánchez-Álvarez, N. (2019). Validation of the Spanish version of Wong Law Emotional Intelligence Scale (WLEIS-S). Psicothema, 31(1), 94-100. https://doi.org/10.7334/psicothema2018.147

Guglielmi, D., Bruni, I., Simbula, S., Fraccaroli, F., & Depolo, M. (2016). What drives teacher engagement: A study of different age cohorts. European Journal of Psychology of Education, 31(3), 323-340. https://doi.org/10.1007/s10212-015-0263-8

Hayes, A. (2013). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. New York: Guilford Press. https://doi.org/978-1-60918-230-4

Halbesleben, J. R. B. (2006). Sources of social support and burnout: A meta-analytic test of the conservation of resources model. Journal of Applied Psychology, 91(5), 1134-1145. http://doi.org/10.1037/0021-9010.91.5.1134

Hobfoll, S. (2002). Social and psychological resources and adaptation. Review of General Psychology, 6(4), 307-324. https://doi.org/10.1037/1089-2680.6.4.307

Ju, C., Lan, J., Li, Y., Feng, W., & You, X. (2015). The mediating role of workplace social support on the relationship between trait emotional intelligence and teacher burnout. Teaching and Teacher Education, 51, 58-67. https://doi.org/10.1016/j.tate.2015.06.001

Lopes, P. (2016). Emotional intelligence in organizations: Bridging research and practice. Emotion Review, 8(4), 316-321. https://doi.org/10.1177/1754073916650496
Maslach, C. (2003). Job Burnout. Current Directions in Psychological Science, 12(5), 189-192. https://doi.org/10.1111/1467-8721.01258

Mattingly, V., & Kraiger, K. (2019). Can emotional intelligence be trained? A meta-analytical investigation. Human Resource Management Review, 29(2), 140-155. https://doi.org/10.1016/j.hrmr.2018.03.002

Mayer, J., & Salovey, P. (1997). What is emotional intelligence? En P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Implications for educators (pp. 3-31). New York: Basic Books.

Mayer, J., Salovey, P., Caruso, D., & Sitarenios, G. (2003). Measuring emotional intelligence with the MSCEIT V2.0. Emotion, 3(1), 97-105. https://doi.org/10.1037/1528-3542.3.1.97

Mayer, J., Caruso, D., & Salovey, P. (2016). The ability model of emotional intelligence: Principles and updates. Emotion Review, 8(4), 290-300. https://doi.org/10.1177/1754073916639667

Mérida-López, S., & Extremera, N. (2017). Emotional intelligence and teacher burnout: A systematic review. International Journal of Educational Research, 85, 121-130. https://doi.org/10.1016/j.ijer.2017.07.006

Mérida-López, S., Extremera, N., & Rey, L. (2017). Contributions of work-related stress and emotional intelligence to teacher engagement: Additive and interactive effects. International Journal of Environmental Research and Public Health, 14(10), 1156. https://doi.org/10.3390/ijerph14101156

Mérida-López, S., Extremera, N., Quintana-Orts, C., & Rey, L. (2019). In pursuit of job satisfaction and happiness: Testing the interactive contribution of emotion-regulation ability and workplace social support. Scandinavian Journal of Psychology, 60(1), 5-66. https://doi.org/10.1111/sjop.12483

Miao, C., Humphrey, R., & Qian, S. (2017). A meta-analysis of emotional intelligence and work attitudes. Journal of Occupational and Organizational Psychology, 90(2), 177-202. https://doi.org/10.1111/joop.12167

Minghui, L., Lei, H., Xiaomeng, C., & Potmešilc, M. (2018). Teacher efficacy, work engagement, and social support among Chinese special education school teachers. Frontiers in Psychology, 9, 648. https://doi.org/10.3389/fpsyg.2018.00648

Moncada, S., Utzet, M., Molinero, E., Llorens, C., Moreno, N., Galtés, A., & Navarro, A. (2014). The Copenhagen psychosocial questionnaire II (COPSOQ II) in Spain-A tool for psychosocial risk assessment at the workplace. American Journal of Industrial Medicine, 57(1), 97-107. https://doi.org/10.1002/ajim.22238

O’Boyle, E., Humphrey, R., Pollack, J., Hawver, T., & Story, P. (2011). The relation between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 32(5), 788-818. https://doi.org/10.1002/job.714

Palomera, R., Briones, E., Gómez-Linares, A., & Vera, J. (2017). Cubriendo el vacío: mejorando las competencias sociales y emocionales del profesorado en formación. Revista de Psicodidáctica, 22(2), 142-149. https://doi.org/10.1016/j.psicod.2017.05.002

Palomera, R., Gil-Olarte, P., & Brackett, M. (2006). ¿Se perciben con inteligencia emocional los docentes?. Posibles consecuencias sobre la calidad educativa. Revista de Educación, 341, 687-703.

Parker, J., Taylor, R., Keefer, K., & Summerfeldt, L. (2018). Emotional intelligence and post-secondary education: What have we learned and what have we missed?. En K. Keefer, J. Parker, & D. Saklofske (Eds.), Emotional intelligence in education: Integrating research with practice (pp. 427-452). Cham, Switzerland: Springer.

Pejtersen, J., Kristensen, T., Borg, V., & Bjorner, J. (2010). The second version of the Copenhagen Psychosocial Questionnaire. Scandinavian Journal of Public Health, 38(3), 8-24. https://doi.org/10.1177/1403494809349858

Pena, M., & Extremera, N. (2012). Inteligencia emocional percibida en el profesorado de Primaria y su relación con los niveles de burnout e ilusión por el trabajo (engagement). Revista de Educación, (359), 604-627. https://doi.org/10.4438/1988-592X-RE-2011-359-109

Rey, L., Extremera, N., & Pena, M. (2012). Burnout and Engagement in teachers: are sex and level taught important? Ansiedad y Estrés, 18(2-3), 119-129.

Robertson, I., & Cooper, C. (2010). Full engagement: the integration of employee engagement and psychological well‐being. Leadership & Organization Development Journal, 31(4), 324-336. https://doi.org/10.1108/01437731011043348

Salanova, M., Llorens, S., Acosta, H., & Torrente, P. (2013). Positive Interventions in Positive Organizations. Terapia Psicológica, 31(1), 101-113. https://doi.org/10.4067/s0718-48082013000100010

Schaufeli, W., Bakker, A., & Salanova, M. (2006). The Measurement of Short Questionnaire: A Cross-National Study. Educational and Psychological Measurement, 66(4), 701-716. https://doi.org/10.1177/0013164405282471

Schaufeli, W., Salanova, M., González-Romá, V., & Bakker, A. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71-92. https://doi.org/10.1023/A:1015630930326

Siu, O. L., Cooper, C., & Phillips, D. (2014). Intervention studies on enhancing work well-being, reducing burnout, and improving recovery experiences among Hong Kong health care workers and teachers. International Journal of Stress Management, 21(1), 69-84. https://doi.org/10.1037/a0033291

Spilt, J., Koomen, H., & Thijs, J. (2011). Teacher Wellbeing: The Importance of Teacher-Student Relationships. Educational Psychology Review, 23(4), 457-477. https://doi.org/10.1007/s10648-011-9170-y

Taris, T., Leisink, P., & Schaufeli, W. (2017). Applying occupational health theories to educator stress: Contribution of the Job Demands-Resources model. En T. McIntyre, S. McIntyre, & D. Francis (Eds.), Educator stress, aligning perspectives on health, safety and well-being (pp. 237-259). Cham: Springer.

Torenbeek, M., & Peters, V. (2017). Explaining attrition and decreased effectiveness of experienced teachers: A research synthesis. Work, 57(3), 397-407. https://doi.org/10.3233/WOR-172575

Vesely-Maillefer, A., & Saklofske, D. (2018). Emotional intelligence and the next generation of teachers. En K. Keefer, J. Parker, & D. Saklofske (Eds.), Emotional intelligence in education: Integrating research with practice (pp. 377-402). Cham, Switzerland: Springer.

Vesely-Maillefer, A., Vangelis, E., Saklofske, D., & Leschied, A. (2018). Qualities of teacher effectiveness in delivering school-based mental health programs: The relevance of emotional intelligence. En A. Leschied, D. Saklofske, & G. Flett (Eds.), Handbook of school-based health promotion (pp. 167-184). Cham, Switzerland: Springer.

Downloads

Não há dados estatísticos.

Artigos Semelhantes

<< < 1 2 3 4 5 6 7 8 9 10 > >> 

Você também pode iniciar uma pesquisa avançada por similaridade para este artigo.