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Um amigo é um tesouro: inteligência emocional, apoio social organizacional e engagement docente

Resumo

Esta pesquisa examina as relações entre inteligência emocional, apoio social organizacional de colegas e supervisores e engagement laboral numa mostra de 110 docentes espanhóis de primária e secundária. Os resultados mostraram que a inteligência emocional não se associou com os níveis de apoio social organizacional nem de colegas nem de supervisores. No entanto, tanto inteligência emocional como apoio organizacional de colegas e supervisores mostraram associações significativas e positivas com engagement docente. Ademais, as análises de moderação mostraram que os efeitos principais de inteligência emocional e apoio social de colegas — embora que não de supervisores — explicavam a variância dos níveis de engagement docente. Finalmente, a interação de ambos os recursos, pessoal — inteligência emocional — e trabalhista — apoio social tanto de colegas como de supervisores —, acrescentava variância incremental à explicação dos níveis de engagement. Em geral, nossos achados põem de manifesto que as administrações educativas deveriam dedicar esforços a desenhar programas de formação em inteligência emocional para os docentes e criar ambientes laborais que promovam condições laborais positivas e favoreçam o desenvolvimento de engagement entre os docentes.

Palavras-chave

inteligência emocional,, apoio social organizacional,, docentes,, engagement laboral

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